Terms

1. Biopharm Reports provides market research services and supplies online business information including technical and market reports, analyses, forecasts and related information
2. This Agreement: Unless otherwise indicated, this legal Agreement covers your use of all or part of our products and services and represents the full legal Agreement between us.
3. Reports and Services: Biopharm Reports provides market research services covering commercial sectors, technology and products, clinical practices, developments and trends, sales, business outlook, competitors, surveys, commercial insights, risk assessments and related areas. All market research services provided by Biopharm Reports are subject to individual legal Agreements.
4. Formats: Reports are made available in several formats including pdf or printed hardcopy. For convenience and unless otherwise requested, reports are dispatched to purchasers as pdf email attachments. Printed hardcopy dispatches incur additional charges.
5. Despatch: Reports available through Biopharm Reports are generally supplied within 24 hours of the receipt of an order. However, in the case of larger market studies, reports may be supplied within 7 working days of the receipt of an order. Customers should allow 14 days for the delivery of printed hardcopy dispatches.
6. Ordering: Reports can be ordered using the secure online ordering system. Purchasers may also request a proforma invoice. Unless otherwise indicated in a Biopharm Reports product quotation or invoice, an order cannot be fulfilled until we have received payment.
7. Prohibited: The reproduction or redistribution of reports purchased from or supplied by Biopharm Reports, is strictly is prohibited.
8. Copyright: Unless otherwise indicated, all information on the Biopharm Reports websites (www.biopharmreports.com) are Copyright (Biopharm Reports).
9. Licences: Reports supplied by Biopharm Reports are subject to specific user-licence conditions. A “Single User Licence” allows a customer to have access to a purchased report, however, this report may not be distributed to any other person, company or organisation. A “Departmental User Licence” allows a customer to have access to a purchased report, however, this report may be distributed to any colleague who is employed within the same company department of the individual who placed the order for the report. A “Global Licence” allows a customer to have access to a purchased report, however, this report may also be distributed to any colleagues or departments within the purchasing company, globally.
10. Refund Policy: As information in the form of reports is used by purchasers as soon as reports are received, Biopharm Reports cannot give refunds for orders once they have been dispatched. Proof of dispatch (e.g. the email dispatch record) by Biopharm Reports is taken as evidence of dispatch by Biopharm Reports and it is incumbent on all customers to notify Biopharm Reports if they have not received an ordered report within 72 hours of placing the order. In the event that a report is not received by the customer, the order will be re-sent. Biopharm Reports cannot accept returned products once they have been delivered to the customers (i.e. once the email and report attachment has been sent).